Sustaining Excellence is a three-and-a-half-day elite management and leadership event that will provide you with the information and practical tools to prepare you for success at the highest level. Designed and taught by Paul Cummings, Sustaining Excellence takes place in the beautiful valley of Lookout Mountain and inspires each student with top-of-the-line content and extreme team building activities. Learn what it takes to maximize your individual potential and what it means to truly be part of a team. Bring a team of your people, and watch as they unite around a common goal and discover strengths they never knew they had.

This comprehensive 1-day class provides the cutting-edge techniques to successfully handle soft and hard issue objections, increase gross profit, and sustain positive results. This unique communication model equips attendees with the knowledge and skills to:

• Build credibility and trust with customers
• Maintain authenticity
• Collapse customer confrontation

Selling is an art and a science that must be practiced and mastered. In this essential 1-day Closing Fundamentals class, you will learn to:

• Define and explain the ins and outs of closing
• Shape your closing personality to positively impact the closing process
• Strengthen customer relationships and build trust

Join us for this opportunity to elevate your leadership principles and practices, improve your team’s success, and bring the individuals on your team to their potential with the following goals:

• Develop and maintain and ethical business environment
• Recruit, teach, mentor, and develop world-class performance
• Create a powerful and compelling company culture

Highly successful leaders teach, coach, and mentor effectively. In this 1-day class, leaders develop these qualities through interactive discussions and exercises, which combine group problem solving, role-playing, and application in order to:

• Identify the competencies a manager must develop to become an effective coach and inspiring mentor
• Relate coaching and mentoring to a performance management context
• Make a difference through personal and professional mentorship to achieve success