Tell us about your role and how long you’ve been with Woople?
I am the Director of the Community Collaborative Education Center in Liberty, Missouri. I have worked for Paul Cummings since 2006. When I began my career with Paul, I was involved in sales. The rapid change in the dynamics of our company allowed me to become heavily involved in building our exceptional Customer Care team. Our mission at Woople Customer Care has always been to WOW every customer by providing an extraordinary and distinct customer service experience. I am proud to say that we have built an outstanding team. The growth of our team necessitated expansion. I am proud to promote our amazing facility in Liberty. We are an education company, so we found it fitting to repurpose a vacant school that was built in 1958. I love to see the reaction of our guests when they visit the Community Collaborative Education for the first time.
How did you get involved with this line of work?
I was fortunate enough to meet Paul Cummings on a personal level and immediately knew that I wanted to be a part of his amazing team. It is a great feeling to have a career that actually provides stimulation and fulfillment in every aspect of your life.
Is it something you had studied in college?
My area of study in college was actually History. Don’t get me wrong, I love History, but this career has helped me realize my different strengths and encouraged me to grow.
What is a typical workday like for you?
In one word, “FUN!” I love coming to work and meeting so many new people. I am so proud of all of our facilities and what we do. I really enjoy getting out in our community and showcasing our products. Every day is different.
What do you enjoy most about your job?
I enjoy the culture of our organization. We live what we teach. It doesn’t get better than that!
What challenges do you face? Do you feel that Woople prepares you to handle these situations?
Let’s admit it…selling is always a challenge. Woople has armed me with an amazing facility that is unique and affordable. I am proud to walk potential clients through every part our building and let them see all we have to offer. Our top-notch staff and technology makes my job easy.
How would you describe the culture at Woople?
Our culture at Woople is unique. I get the craziest looks from other professionals when I explain that our company shuts down for an entire week once a year for our annual “Bounce” meeting. Friday afternoon dancing in the hall is a tradition. Surprise team building activities are the norm. We truly are “ONE.”
Tell us one fun fact about you:
Exercise is my stress relief! I often stay at work to utilize our amazing gym. Who on earth stays at work to relieve stress?
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